1. Introduction
Carbon Real Estate Investments, LLC ("we," "our," "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services.
2. Information We Collect
We may collect personal information that you voluntarily provide to us when you submit inquiries about leases, maintenance issues, or other services. This information may include your name, email address, phone number, and other relevant details.
3. Use of Information
We use the information we collect to:
- Respond to your inquiries and provide the services you request.
- Communicate with you about your account, including sending SMS notifications.
- Improve our website and services based on your feedback.
4. SMS Communications
We may use your mobile phone number to send you SMS messages regarding your lease, maintenance requests, or other services. In compliance with A2P 10DLC regulations:
- We do not share your mobile phone number with third parties for marketing purposes.
- Message frequency may vary depending on your interaction with our services.
- Message and data rates may apply according to your mobile service plan.
- You will be required to opt-in to receive SMS messages when you sign a lease with us or submit an inquiry on our website forms. Links to our Privacy Policy and Terms of Service will be clearly provided at the time of opt-in and at the bottom of the page.
- You can opt out of receiving SMS messages by following the instructions provided in the messages.
5. Data Security
We implement reasonable security measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the internet or method of electronic storage is 100% secure, and we cannot guarantee absolute security.
6. Disclosure of Information
We do not sell, trade, or otherwise transfer your personal information to third parties, except as necessary to provide our services or comply with legal obligations.
7. Your Rights
You have the right to access, correct, or delete your personal information at any time. To exercise these rights, please contact us at:
Mailing Address: 382 NE 191st St PMB 23501, Miami, FL 33179-3899
Phone number: (305) 614-8499
Email:info@carbonresidential.com
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be effective immediately upon posting the updated policy on our website. Your continued use of the Services after the posting of any changes constitutes your acceptance of those changes.
9. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at:
Mailing Address: 382 NE 191st St PMB 23501, Miami, FL 33179-3899
Phone number: (305) 614-8499
Email: info@carbonresidential.com
